Para-Legal Community Desk Officers (2) | Young Women Christian Association of Zambia - Lusaka Branch | Lusaka, Zambia | Full Time

Young Women’s Christian Association (YWCA) Zambia is a Christian, Membership, Non-partisan, Non-Governmental Organization (NGO) dedicated to the overall development of the global citizens, beginning with the communities and the Zambia. Since its inception in Kitwe, Zambia in 1957, YWCA has continued to stand at the fore front of social change and promoting the rights of women, youth and children. Being one of the oldest women’s organizations, the organization has over the many years of its existence gained considerable experience in implementing programmes that address gender based violence and promote gender equality and women’s socioeconomic empowerment. YWCA is operational in 9 provinces and 51 districts of Zambia focusing on its primary target namely women, youth and children. The organization equally embraces working with men and boys as critical change agents in its programming in order to holistically tackle gender based violence and promote gender equality.

The Para-legal Community Desk Officer will address the unmet needs of the community and strengthen the capacity of residents to understand and act on their rights. She /he will be responsible for the implementation, monitoring of the Community Outreach Officers and preparation of timely reports for submission to the Paralegal Officer.


  • Address the unmet needs of legal services for communities, and strengthen the capacity of residents to understand and act on their rights.
  • Deal with diverse problems such as domestic violence against women, rape, child maintenance, and labor disputes, and abuse of children, the elderly, and people with disabilities.
  • To practice restorative justice principles, using a holistic approach to help resolve issues or problems within families, and with traditional and state institutions.
  • Link communities to Courts, Victim Support Unit, YWCA Shelters and Health Services especially defiled children and abused women.
  • Make follow-ups on cases being handled and referred.
  • To conduct legal and human rights awareness raising activities in their communities, including visiting schools to make presentations on issues effecting learners such as teenage pregnancy, drug and alcohol abuse, child abuse, peer pressure, and bullying.
  • To undertake outreach work in the form of community workshops and presentations to members of the community on central community problems and topics of interest.


Paralegal Officer – Working as a member of the programmes department, the Paralegal Community Desk Officer will report and be directly supervised by the Paralegal Officer.


A higher Diploma or Certificate in Law or any related field with at least 3 years work experience as Paralegal or legal officer.

Work Clarity and Quality; have ability efficiently and effectively, demonstrated technical abilities, accurate and organized.

Time Management; have focused approach to the tasks, punctual to work, effective management of competing priorities to meet organisational deadlines

Leadership and team work; demonstrated team spirit through active participation in organisational processes, manage groups/teams, check progress & offer support/advice, help people know what is needed and coach people through tasks & guided performance.

Self –Confidence; work confidently within agreed parameters, confidently deal with any difficult situations and setbacks.

Communications/information seeking; able and willing to communicate, able to present information effectively, both orally and in writing, able to collect information and use it to effectively communicate

Application Instructions

Please send an email to with your CV and Cover letter explaining your interest, and contact information and at least 3 professional references, by 28th August, 2018 at 12:00 hours Central African Time.

Please ensure that you mention as the source of this job advertisement.

Women are highly encouraged to apply.

To apply for this job email your details to