End of Project Evaluation | CARE | Lusaka | Full-Time


1. Purpose of the terms of reference

The purpose of this Terms of Reference (TOR) is to outline the conditions and responsibilities of a consultant to lead the end of project evaluation for the Community Driven Models for Equitable Services (COMEQS) Solid waste Project.

2. Objectives of the end of project evaluation

The objective of the evaluation is to inform stakeholders the progress and change that the project has made in the communities. The evaluation also reflects CARE’s commitment to improve its capacity and services. The specific objectives are:

  1. To assess the efficiency and effectiveness of project implementation;
  2. To assess the achievement of project results;
  3. To assess the sustainability of achievements and their possible impact;
  4. To identify lessons learned and present evidence-based recommendations.

3. Background

This end of project evaluation for the COMEQS Solid waste project is part of the main activities outlined in the project design. The evaluation reflects CARE and its partners’s commitment to improve their capacity and services. CARE International in Zambia is an international Non-Governmental Organisation that has worked in Zambia for over 25 years, focusing on humanitarian response and development in rural and peri-urban areas. CARE has been implementing projects in the areas of health and HIV/AIDS, maternal and child health, water and sanitation, social protection, governance, education, gender equality, economic empowerment and environmental conservation among others. To achieve sustainability of its interventions and ensure true ownership in communities of the processes supported by our work, CARE Zambia works with partners, existing community structures and engages participating communities to increase their capacities to be responsive to their own developmental challenges.

4. The COMEQs Solid waste Project

CARE International in Zambia has been implementing the Community Driven Models for Equitable Services (COMEQS) Solid waste Project in four peri-urban settlements of Lusaka District (Chipata, Ng’ombe, Chaisa and Kanyama) since October 2014. CARE is working in partnership with Peoples Process on Housing and Poverty in Zambia (PPHPZ) and three Water Trusts of Chipata, Chaisa, and Kanyama. The partners are also collaborating with Lusaka City Council, Lusaka Water and Sewerage Company (LWSC), and Ward Development Committees (WDCs) and Community Based Solid waste Enterprises (CBEs) from the four settlements.

The contractual duration of the project was four years, October 2014 to September 2018, with a no- cost extension of three months to 31 December 2018:

  • Phase 1 covering two settlements only (Chipata and Ng’ombe) from October 2014 to March 2017. However, effecting the tariff bundling in Chipata started in September 2016.
  • Phase 2 covers all four settlements, including Chipata, Ng’ombe, Chaisa and Kanyama and to run from April 2017 to September 2018.
  • No cost extension, October to December 2018 to do documentation and evaluation.

The main goal of the project is to improve environmental conditions for the community in targeted peri urban settlements of Lusaka. The purpose is to improve solid waste management through increased revenue for CBEs in targeted peri urban settlements of Lusaka. The project is implementing two waste revenue collection models of ‘Tariff bundling’ and ‘Enhanced Direct Payment’. Tariff bundling- waste fee paid through water fee and collected by Water Trusts. Enhanced Direct payment- waste fee paid directly to the CBEs. In Phase 1, the two methods were piloted in two separate settlements. The justification for enhancing direct payment method is arising from the fact that out of 37 recognized settlements in Lusaka only eight have water trusts. In settlements where Water User Committees manage the water points, the enhanced direct payment method would provide an alternative to the water utility for up scaling in those settlements without water trusts additionally, in non-water trust areas, LWSC manages the water points, as they appoint vendors who dispense the water in those areas. Water Committees are given a responsibility by LWSC to monitor the vendors.

Planned Outcomes:

  1. Outcome 1- Improved access to solid waste services by urban slum dwellers
  2. Outcome 2- Improved capacity for water trusts to manage tariff bundling revenue, and CBEs to deliver solid waste service
  3. Outcome 3- Municipal Authorities influenced to consider improved alternative waste revenue collection methods
  4. Outcome 4- Cross-learning, collaboration and joint advocacy promoted with COMEQs settlements, program partners and other stakeholders

5. Some Expected Results

  • 310,748 total number of people benefitting from improved solid waste access (Direct beneficiaries 111 CBE workers; Frontline Workers 428 PPHPZ, Water Trust & WDC staff; and Other beneficiaries 310, 209 community members)
  • 71% (from 5.4% at baseline) as percentage of waste collected compared to total waste generated
  • Increase in level of user satisfaction with the two solid waste tariff payment methods implemented (water-waste tariff bundling and enhanced direct payment)
  • 100% of trained CBE waste collectors demonstrating increased technical knowledge and skills in waste handling
  • Increase in CBEs gross income per month as a result of the tariff bundling and enhanced direct payment models

6. Coverage and scope

The evaluation will cover all the four settlements (Chipata, Ng’ombe, Chaisa, and Kanyama). The evaluation will involve the following stakeholders Lusaka City Council, Lusaka Water and Sewerage Company, People’s Process for Housing and Poverty in Zambia, Waste Management Association, Ward Development Committees, Water Trusts and Solid Waste Enterprises and participating communities. Within the specific objectives outlined above, the evaluation will explore the key evaluation questions outlined below:

  1. How will the project demonstrate evidence on the success of the tariff bundling model and enhanced direct payment and associated interventions?
  2. What are the forces that affected solid waste management for both approaches and how can they be enhanced?
  3. What are the mid- term and long-term effects that should result from the project interventions community, CBOs, LWSCO and LCC
  4. What were the key factors within the public-private partnership that made it viable?
  5. What have been the level of user satisfaction with the two solid waste tariff payment methods implemented (water-waste tariff bundling and enhanced direct payment)?
  6. What innovative social marketing interventions led to change in knowledge, attitudes and practices (KAPs) of community members with regards to solid waste behaviour and how can this be evidenced? In addition to KAPs what other factors influence uptake of solid waste management at community level?
  7. How effective and useful was the collaboration aspect of the project? I.e. collaborating within Lusaka city and/or between cities (Capetown, Kampala and Freetown).
  8. To what extent was COMEQS going to ensured knowledge management, continuous and cross learning and sharing, encourage uptake of evidence among direct project players and other stakeholders?
  9. Are the inputs (worker hours, investment in equipment, resources and training) used in the best possible way to achieve outcomes for each stakeholder? Why or why not? Are there any alternative models of resourcing that could be considered if scaling up? What could we do differently to improve implementation, thereby maximizing impact at an acceptable and sustainable cost?
  10. What other results have emerged during the life of the project?

7. Methodology

The specific methodology will be outlined by the evaluation team as part of establishing the evaluation framework and work plan. However, this evaluation proposes use of mixed methods of data collection. The following are some of the data collection approaches that will be used: Desk Reviews for secondary data; Focus Group Discussions; Key Informant Interviews and Structured Interviews with participating households and stakeholders. Available quantitative and qualitative monitoring and reporting data will be provided by CARE Zambia COMEQS Project Team.

8. Management of evaluation

a. CARE’s COMEQS Project Team

CARE International in Zambia’s Monitoring and Evaluation Unit in collaboration with CARE UK and the COMEQS Project Team, will coordinate the implementation of the evaluation: contract a consultant with sector (solid waste management) experience; ensure usefulness of the evaluation methodology; ensure quality of data collection processes; and coordinate meetings including the validation and stakeholder dissemination meetings. The COMEQS Project Team will provide secretarial and managerial support and assist in gathering relevant information. CARE and PPHPZ senior program team will provide technical backstopping as needed during the evaluation process. The project team will also arrange interviews, sites to be visited and logistics for fieldwork/meetings, provide responses to the Evaluation Team during data collection, and provide responses to the draft report, recommendations and action plan.

b. The Consulting Team

The Consulting Team will conduct the evaluation of the COMEQS project. The Consulting Team will be engaged and the following are some of the key tasks:

  • Perform a desk review of the documentation to understand the project context
  • Develop the detailed evaluation plan and approach based on this TOR
  • Data collection from project stakeholders and participating communities. Data should be disaggregated by sex and include youth, girls and boys where possible.
  • Ensure a logical and plausible link between information gathered and analyzed, and results and recommendations presented
  • Prioritize recommendations for action and outline possible implications;
  • Report writing and submission
  • Ensure the evaluation is done in an ethical manner upholding the values of CARE and its partners

9. Schedule for the evaluation

The evaluation assignment is anticipated to be done in 20 days. The evaluation process is planned for the period September- November 2018 as follows:

PhaseTimelines Tasks
110th – 14th September, 2018o   CARE International in Zambia appoints the Evaluation Consultant

o   Project Team concludes budgeting and logistics and final engagement of the Consultant

17th – 21st September, 2018o   COMEQS Project Team prepares and submit project documentation to Consulting Team: Proposal, Project Implementation Plan, Activity Status Table, Consolidated Progress Report, Indicator Tracking Sheet, and Monitoring Data based on the project M&E system.

o   Evaluation tools developed, reviewed and finalized

224th September – 13th October, 2018o   Actual implementation of the COMEQs End of project evaluation (Evaluation Team collect primary data using interviews and FGDs

o   Review Team synthesizes the data

319th October, 2018o   Draft Evaluation report is provided by the Consultant
26th October, 2018o   CARE Zambia provide feedback on the Evaluation report to both CARE UK and CR.
6th November, 2018o   Project Stakeholders’ dissemination and review workshop to refine report
12th November, 2018o   Submission of final draft report to CARE International in Zambia
14th November, 2018o   Submission of the final report to CARE UK and CR


10. Qualifications

The consultant should have a history of experience in conducting baseline and end-line evaluations. He/She must have the following skills and qualifications:

  • Sound qualifications, knowledge and practical experience in fields of environmental management, WASH or public health
  • Expertise in quantitative and qualitative data collection and analysis
  • Track record of conducting interviews and facilitating focus group discussions
  • Desired experience of using statistical methods and qualitative software of data analysis
  • Must have skills to triangulate the project’s quantitative and qualitative data.

11.   Ownership and Disclosure of Data/Information

All documents, project designs, drawings, data and information shall be treated as confidential and shall not without the written approval of CARE International in Zambia be made available to any third party. In addition, the consultant(s) formally undertakes not to disclose any parts of the confidential information and shall not, without the written approval of CARE International in Zambia be made available to any third party. The utilization of the report is solely at the decision and discretion of CARE and its partners. All the documents containing both raw data/materials provided by CARE and its partners as well as the final report, both soft and hard copies are to be returned to CARE upon completion of the assignment. All documentation and reports written as, and as a result of the research or otherwise related to it, shall remain the property of CARE. No part of the report shall be reproduced except with the prior, expressed and specific written permission of CARE.

Interested applicants should submit their technical and financial proposals by Friday 7th September, 2018 to:

Program Support Manager- Administration & Procurement
CARE International in Zambia,
Plot no. 9 Chitemwiko Close, Kabulonga,
P.O. Box 36238, LUSAKA

Electronic copies of both Technical and financial proposal must be concurrently submitted to the following email address; silungwem@carezam.org, kapatal@carezam.org.

The proposals should comprise the following:

  • A cover letter
  • A Technical Proposal with methodology, work plan, time requirement, manpower for the assignment, summarized past experience of similar assignment, CV of lead consultant, Names and addresses of 3 references,
  • A Financial Proposal and reimbursable costs in ZMW and bank details

For specific information and queries about the consultancy, kindly contact:

Moses Mumba, Project Manager, 0977-331718, mumbam@carezam.org

To apply for this job email your details to silungwem@carezam.org