Senior Manager- BSS | Zamtel | Lusaka, Zambia | Full Time


Title: Senior Manager- BSS

Closing Date: 7th September, 2018

OVERALL PURPOSE

The Senior Manager – Business Support Systems is responsible for leading and planning for all the Internal Business Systems such as the Contact Centre, Enterprise Resource systems, Point of Sale and Management Information Systems.

JOB SPECIFICATION

Minimum Qualifications:

  • Graduate Engineer (B.E Computer Science/Msc) from a recognized university

Professional Registration:

  • Computer Society of Zambia Membership

Minimum Experience :

  • 5+ years of experience in handling IT operations (Telecom or related industries)

Key Skills:

  • Very good knowledge of Operating systems and Databases
  • Very good knowledge of Business Systems such as ERP, Contact Centre Systems, PABX and POS.
  • Software Engineering and Programming skills in JAVA, PHP or C#
  • Good knowledge of common API such as SOAP, REST, XMLRPC,
  • Specialist certifications in programs such as Business Analysis, Project Management (PM), ITIL (Information Technology Infrastructure Library) and/or COBIT (Control Objectives for Information and Related Technologies)

click here to download the full job profile

  • Interested candidates should submit their applications electronically via our website www.zamtel.co.zm
  • Applications should be sent electronically consisting of a letter and CV as a single document(PDF or word)
  • Applications should be saved and sent in the following format:Job title_Name_CVnote
    e.g. Senior_Network_Administrator_Bwalya_Mpundu_CVnote

Note: if you previously applied for this particular job and made a mistake in applying by sending an incorrect CV or Application and wish to change the file, simply re-upload the file and re-apply to update the previous document.

To apply for this job please visit vacancies.zamtel.co.zm.