Senior Manager- BSS | Zamtel | Lusaka, Zambia | Full Time

Title: Senior Manager- BSS

Closing Date: 7th September, 2018


The Senior Manager – Business Support Systems is responsible for leading and planning for all the Internal Business Systems such as the Contact Centre, Enterprise Resource systems, Point of Sale and Management Information Systems.


Minimum Qualifications:

  • Graduate Engineer (B.E Computer Science/Msc) from a recognized university

Professional Registration:

  • Computer Society of Zambia Membership

Minimum Experience :

  • 5+ years of experience in handling IT operations (Telecom or related industries)

Key Skills:

  • Very good knowledge of Operating systems and Databases
  • Very good knowledge of Business Systems such as ERP, Contact Centre Systems, PABX and POS.
  • Software Engineering and Programming skills in JAVA, PHP or C#
  • Good knowledge of common API such as SOAP, REST, XMLRPC,
  • Specialist certifications in programs such as Business Analysis, Project Management (PM), ITIL (Information Technology Infrastructure Library) and/or COBIT (Control Objectives for Information and Related Technologies)

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  • Interested candidates should submit their applications electronically via our website
  • Applications should be sent electronically consisting of a letter and CV as a single document(PDF or word)
  • Applications should be saved and sent in the following format:Job title_Name_CVnote
    e.g. Senior_Network_Administrator_Bwalya_Mpundu_CVnote

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